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Name: lsparks
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Member since: 2009-03-21 14:20:08
URL: http://www.sparksmedia.net
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7 Rules for Email in the Office

Nice post, but I would make a modification to #1. Walk, Meet or Call Before Emailing. I think this is really situation specific. As a general rule, I would actually e-mail first if it is something that is not of a high priority. I definitely understand troubleshooting via e-mail is a bad idea, but other communication tasks such as a non time-sensitive question or FYI type note are better sent via e-mail. This is especially relevant when the person you are contacting has a position that requires any level of concentration. Popping your head into their office or calling them is a much more invasive communication technique that can actually be extremely annoying, especially when an e-mail that allows the recipient to read it on their own terms would do the trick.