Daily Business Zen: Breakthrough Negotiation
“Breakthrough negotiation is the opposite of imposing your position on the other side. Rather than pounding in a new idea from the outside, you encourage them to reach for it from within. Rather than telling them what to do, you let them figure it out. Rather than pressuring them to change their mind, you create and environment in which they can learn. Only they can break through their own resistance; your job is to help them.” - William Ury, Getting Past No: Negotiating Your Way from Confrontation to Cooperation
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